All the best things in life need to be maintained after they’re achieved. Fitness, relationships… and your website.

It’s one thing to create a cool website. It’s a whole other thing to maintain it. Sadly, robust website support is a crucial aspect of website development that is often overlooked because like we said… it’s a whole thing, which can sink hours of your day, and possibly sink credibility among your customers and leads. 

So it’s essential to ensure that your website is always functioning correctly, and that any website bugs or errors that come up are resolved promptly. 

Identifying and fixing bugs can be challenging, though, especially if you don’t have the necessary technical skills. This can lead to wasted time and frustration, affecting the overall success of your website and (possibly) your business. 

In this post, we will explore four simple web support tips to help you identify and fix website bugs effectively.

Mystery website bugs? Here are 4 simple web support tips to get your time back.

Tip 1: Check for browser compatibility issues, and test website functionality on different devices

Browser compatibility is a significant factor that can affect the functionality of your website. Different browsers interpret code differently, which may result in inconsistencies in how your website appears and functions to users who visit your site. 

Testing your website’s functionality on different devices is also crucial to ensure that your website is accessible and user-friendly across all platforms. Different devices have different screen sizes, resolutions, and operating systems, which can affect how your website appears and functions. 

So if you’re a Mac person without a Windows friend to balance you out (we said what we said), or an iPhone enthusiast without an Android friend in sight (no favorites here, but that’s on you), there are tools out there such as BrowserStack or BitBar to test your website on emulations of different devices. These versatile tools can quickly help you identify and fix any issues that may arise.

Also, try using a responsive web design that adapts to different screen sizes and resolutions. This ensures that your website is accessible and functional across all devices.

Tip 2: Analyze website traffic and user behavior

Website traffic and user behavior can provide valuable insights into how your website is functioning. By analyzing this data, you can identify patterns and trends that may indicate website bugs or errors. For example, if you notice a high bounce rate on a particular page, it may indicate that there is an issue with the page’s functionality.

(Or… it could be that your page content isn’t optimized for SEO! Fuzzy on SEO? Here’s a quick refresher on what it is and why it matters.)

You can use tools such as Google Analytics and Bing Webmaster Tools to track website traffic and user behavior. These tools provide detailed reports on user activity, including page views, bounce rates, and conversion rates. By analyzing these reports, you can identify areas that need improvement and take the necessary steps to fix any website bugs or errors.

Tip 3: Review website code for errors and inconsistencies

If you have a handle on code (props to you), then reviewing your website code is an essential step in identifying and fixing website bugs. Code errors and inconsistencies can cause your website to malfunction or display incorrectly. By reviewing your code, you can identify and fix any errors or inconsistencies, ensuring that your website functions correctly.

You can use tools such as CodePen or JSFiddle, or built in browser tools such as Web Inspector and Console, to help review your code. These tools allow you to test and debug your code in real-time, making it easier to identify and fix any errors or inconsistencies.

But the better option against a web tool is a human web developer, who can personally sift through code and make intuitive judgements based on your specific issues and needs, and address them in a way you can understand and relate to. Which leads us to our final tip…

Tip 4: Consider hiring a professional web developer or support team

If you don’t have the necessary technical skills to identify and fix website bugs, it may be beneficial to hire a professional web developer or support team. A professional web developer or support team can provide you with the expertise and knowledge necessary to ensure that your website functions correctly.

When hiring a professional, ensure that they have experience in website development and support. You can also ask for references or portfolios to ensure that they have the necessary skills and knowledge to handle your website. Same goes for a web maintenance support service like R Creative. Bonus points if they have a grasp of excellent marketing and branding, so that they can fully understand your brand voice and goals in enhancing your web experience!

By hiring a professional web developer or support team, you’re taking a huge step toward ensuring that your website is error-free and functions correctly, reducing the likelihood of website bugs and errors. 

How can I start effectively managing my website? 

Excellent website support is crucial to ensure that your website functions correctly and provides a seamless user experience. But it’s also good marketing. A trustworthy website marks a trustworthy brand, in our experience.

Thinking about turning over your web maintenance to a superior service? This might be your sign to start with R Creative’s specialty WordPress web maintenance services. We provide you with managed hosting and support, and provide a full complement of WordPress maintenance services, including feature rollouts and technical support. Our professional web developers can handle web tasks at a fraction of the time and money that an internal team can often cost. 

Our specialists are dependable, capable, and (best of all) kind. We know your website is the lifeline your business depends on to function. We take every site we manage seriously, and value our customers’ peace of mind. Ready to save yourself wasted time and frustration on website bugs? Your next step to improving your website experience is as easy as contacting us.